(CRICOS Course Code: 0100390)

Course Overview

BSB40215 Certificate IV In BusinessThis qualification is at AQF Level 4, described in the Australian Qualifications Framework as the following.

Graduates at this level will have theoretical and practical knowledge and skills for specialized and/or skilled work and/or further learning. Graduates at this level will have broad factual, technical, and some theoretical knowledge of a specific area or a broad field of work and learning. Graduates at this level will have a broad range of cognitive, technical, and communication skills to select and apply a range of methods, tools, materials, and information to:

  • Complete routine and non-routine activities
  • Provide and transmit solutions to a variety of predictable and sometimes unpredictable problems.

Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgment and defined knowledge responsibility in known or changing contexts and within broad but established parameters. This qualification reflects the role of individuals working as administrators or project officers in their chosen industry.

As well as assuming responsibility for their own performance, individuals at this level may provide leadership, guidance, and support to others. Persons working at this level are required to have strong interpersonal and communication skills. Individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyze information from a variety of sources.

Course Units

Code Name Core Elective
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements Core
BSBLED401 Develop teams and individuals Elective
BSBINN301 Promote innovation in a team environment Elective
BSBCUS401 Coordinate implementation of customer service strategies Elective
BSBITU401 Design and develop complex text documents Elective
BSBREL401 Establish networks Elective
BSBWOR404 Develop work priorities Elective
BSBMGT401 Show leadership in the workplace Elective
BSBWOR403 Manage stress in the workplace Elective
BSBITU306 Design and produce business documents Elective


Course Duration

Entry Requirements

  • Minimum 18 years of age
  • Technology savvy
  • English level of at least IELTS 5.5 or equivalent who are commencing within or have experience within the relevant industry may also be considered for entry into the course.


The BSB40215 Certificate IV in Business involves classroom-based learning, trainer supported tutorials, self-paced activities, and assessment. Students attend scheduled structured training for a minimum 20 hours per week


Course Fee = AUD 9,500
Material Fees = AUD 300
Enrolment Fees = AUD 200

Employment Pathways

Client administrator

Administration Coordinator

Personal/Executive Assistant